https://community.ee.co.uk/t5/Archived-Posts/My-order-didn-t-come-through-Yet/m-p/1011956#M315142 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1437711">@Kash6</a></P> <P>&nbsp;</P> <P>Welcome to the community and thanks for ordering.</P> <P>&nbsp;</P> <P>We&nbsp;are working with Apple to get this to you as soon as possible. We are sorry for the delay.</P> <P>&nbsp;</P> <P>If the store is closed when the phone is ready to deliver, it'll be sent to your account address.</P> <P><BR /> Chris</P> Tue, 05 Jan 2021 08:46:14 GMT Christopher_G 2021-01-05T08:46:14Z https://community.ee.co.uk/t5/Archived-Posts/My-order-didn-t-come-through-Yet/m-p/1011893#M315141 <P>Hello community,&nbsp;</P><P>&nbsp;</P><P>I’ve never expected this to happen, on the 4th of December i went to a EE STORE. In central London and placed an order for an iPhone 12 pro max 512gb graphite which was supposed to come in three weeks as the CSA told, i just keep getting a email, saying good news your order is coming soon, I already paid the upfront and everything, and on the email its says i need to pick it up from the store when its ready, but due to Covid all the stores are closed when i call the customer service no one wants to help. Please admin can u sort this out for me&nbsp;</P><P>&nbsp;</P><P>Kind regards&nbsp;</P><P>Kash.</P> Tue, 05 Jan 2021 00:39:02 GMT https://community.ee.co.uk/t5/Archived-Posts/My-order-didn-t-come-through-Yet/m-p/1011893#M315141 Kash6 2021-01-05T00:39:02Z https://community.ee.co.uk/t5/Archived-Posts/My-order-didn-t-come-through-Yet/m-p/1011956#M315142 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1437711">@Kash6</a></P> <P>&nbsp;</P> <P>Welcome to the community and thanks for ordering.</P> <P>&nbsp;</P> <P>We&nbsp;are working with Apple to get this to you as soon as possible. We are sorry for the delay.</P> <P>&nbsp;</P> <P>If the store is closed when the phone is ready to deliver, it'll be sent to your account address.</P> <P><BR /> Chris</P> Tue, 05 Jan 2021 08:46:14 GMT https://community.ee.co.uk/t5/Archived-Posts/My-order-didn-t-come-through-Yet/m-p/1011956#M315142 Christopher_G 2021-01-05T08:46:14Z