topic Re: Nintendo Switch in Archived Posts

Nintendo Switch

EDDIEMUNG1 — Mon, 04 Jan 2021 16:01:09 GMT

Hi is it possible i can get an update on my Free Nintendo Switch. Originally was told b4 Christmas, I spoke to an advisor over a week ago who said it was on route and i still dont have it! I've been trying to call and everytime i give up after 25-30min on hold so im hoping i get a reply this way.

Re: Nintendo Switch

Katie_B — Mon, 04 Jan 2021 17:50:55 GMT

Hello @EDDIEMUNG1.

Thanks for coming to the community.

We are unable to access your account here on the community so would recommend giving us a call so our customer care team can chase this for you.

Katie 🙂

Re: Nintendo Switch

EDDIEMUNG1 — Mon, 04 Jan 2021 19:59:04 GMT

Hi Katie

Thank you for your quick response. Unfortunately as i said above i have tried on many occasions to call but have given up many times after holding for 25 mins. What details can i give you to access my account or do you have an email address so i can privately message you?

Re: Nintendo Switch

Katie_B — Tue, 05 Jan 2021 07:59:16 GMT

Hello @EDDIEMUNG1.

We do not have access here on the community to accounts.

I have sent you a private message for more details.

Katie 🙂