topic Re: iPhone 12 Pro Max - will it come Friday? in Archived Posts

iPhone 12 Pro Max - will it come Friday?

Wilderness2k — Sun, 08 Nov 2020 20:06:36 GMT

Hey everyone. Hope you’re all well and staying safe.

I wanted to see if anyone knows what the chances are of my order for iPhone 12 Pro Max arriving on release day? In the past I’ve had phones arrive late (7+, X) which were in high demand, and phones arrive on time (XS Max, 11 Pro Max).

I submitted my upgrade on Friday at 12:51 (9 minutes before the preorder actually went live, I changed some values in the address bar), and I had a text to say my order is now confirmed today at 16:34. I’m not sure how popular the 12PM is this year, but does anyone have any idea if this will definitely come on Friday, or not to hold my breath?

Re: iPhone 12 Pro Max - will it come Friday?

Dode76 — Sun, 08 Nov 2020 20:21:36 GMT

Hi Wilderness2k

Did you complete your order online?

Re: iPhone 12 Pro Max - will it come Friday?

Wilderness2k — Sun, 08 Nov 2020 20:55:21 GMT

I believe I did! 🙂 I got the email confirmation on Friday and today (today’s email stated “Thank you for upgrading on EE. Your order is winging its way to you right this minute so get ready to say hello to your new device”

Re: iPhone 12 Pro Max - will it come Friday?

Peterpea — Sun, 08 Nov 2020 21:01:54 GMT

There’s no way of knowing for sure, the lady who put my order through said it was one of the first (1:15pm Friday) so I have faith, the only time you’ll start to get an idea is in Wednesday / Thursday when the tracker will start to change and if past years are anything to go by you get text after text about things coming off your plan and then details of your new plan

Re: iPhone 12 Pro Max - will it come Friday?

Wilderness2k — Sun, 08 Nov 2020 21:17:59 GMT

That makes sense, thank you! 🙂 considering I was able to order before 1pm, I believe I should be very early in line, but I’ve been victim of the first come not necessarily being first served before.

Re: iPhone 12 Pro Max - will it come Friday?

Dode76 — Sun, 08 Nov 2020 21:23:00 GMT

Hi Wilderness2k

Reason I ask is that I also ordered online before 1pm as I saw the phone on website. I even received email with an order number. However, when I looked at my account it said I was still due an upgrade even though I processed my upgrade. I called EE to verify my order and they said there was no online order. They said there was problem with website and phone shouldn’t of been displayed on site and orders prior to 1pm wouldn’t be processed. I had to place my upgrade order over the phone.

Re: iPhone 12 Pro Max - will it come Friday?

Kirigaya_Kazuto — Sun, 08 Nov 2020 21:26:48 GMT

I think it's just generally broken - I took out renew of my plan over the phone and here I am 3 months later eligible for a standard upgrade on a 12 month plan

Re: iPhone 12 Pro Max - will it come Friday?

Wilderness2k — Sun, 08 Nov 2020 21:33:54 GMT

Very interesting! Thankfully the option to upgrade has been removed from my app as of today so it could be good news! 🙂

Re: iPhone 12 Pro Max - will it come Friday?

kossst — Sun, 08 Nov 2020 21:40:49 GMT

Actually I had ordered mine on Friday around 1:30pm and got the email straight away, however what bothered me was the fact that the pin verification didn’t work. I left it as it is and around 4 I called in EE to confirm that everything went through just fine and they told me that it didn’t.... I had to process my upgrade over the phone and got the text message with 10 digit order number straight away. I specifically asked if I am still getting mine on the 13th and the representative told me that probably yes.

Fingers crossed will get mine on Friday. Can’t wait

Re: iPhone 12 Pro Max - will it come Friday?

Wilderness2k — Sun, 08 Nov 2020 21:46:52 GMT

I got my 10 digit order number today - starting to think I should have ordered over the phone now haha!

Re: iPhone 12 Pro Max - will it come Friday?

Wilderness2k — Sun, 08 Nov 2020 21:55:12 GMT

I’m considering changing my order to different colour - I get the feeling I won’t get the Pacific Blue on release day, so might call EE in the morning. 🙂

Re: iPhone 12 Pro Max - will it come Friday?

kossst — Sun, 08 Nov 2020 21:58:55 GMT

I think they are so backed up with online orders they can’t keep up. I can’t say anything bad on the customer service I received over the phone.

Re: iPhone 12 Pro Max - will it come Friday?

Kirigaya_Kazuto — Sun, 08 Nov 2020 22:17:01 GMT

Hell.... Apple themselves are backed up - but it doesn't seem as bad as last year - only delayed until the start of December

Re: iPhone 12 Pro Max - will it come Friday?

clydecruiser — Tue, 10 Nov 2020 08:16:02 GMT

Checked this morning and my 512Gb Pacific Blue 12 Pro Max is due for delivery on Friday and 13th.

Re: iPhone 12 Pro Max - will it come Friday?

Peterpea — Tue, 10 Nov 2020 09:06:47 GMT

My online tracker has also changed to show delivery Friday... 256 pro max blue

[mod edit: image rejected due to it containing personal information]

Re: iPhone 12 Pro Max - will it come Friday?

NatashaLou6 — Tue, 10 Nov 2020 13:08:41 GMT

Yep, looks like they were updated today to reflect it - hopefully we all get on Friday!

Re: iPhone 12 Pro Max - will it come Friday?

cctingle — Tue, 10 Nov 2020 18:19:21 GMT

Mine was ordered at 1258 on Friday, got the order confirmation with order number on Saturday but as of yet it's still showing as awaiting confirmation 😞

iP 12 Pro Max Blue 256

Re: iPhone 12 Pro Max - will it come Friday?

clydecruiser — Fri, 13 Nov 2020 10:44:45 GMT

Arrived at 0945. Love the Pacific Blue colour.

Re: iPhone 12 Pro Max - will it come Friday?

Carlie1223 — Mon, 04 Jan 2021 17:28:18 GMT

Hello completely differ topic but when we have already put an order in for a iPhone 12 Pro how can I. Change it to a iPhone 12 black 128gb

Re: iPhone 12 Pro Max - will it come Friday?

Christopher_G — Tue, 05 Jan 2021 07:52:27 GMT

Hi @Carlie1223

Welcome to the community.

Our Mobile Care team will be able to change the order for you. You can find our contact details on the get in touch help page.

Chris