topic Re: When will my Ipad be delivered in Archived Posts

When will my Ipad be delivered

Kmtan06 — Thu, 10 Dec 2020 07:45:54 GMT

Hi,

I’ve ordered the IPad Pro 11 on Monday this week and I’ve received a confirmation of my order but nothing else after that. Do you know when will this be delivered?

Re: When will my Ipad be delivered

Leanne_T — Thu, 10 Dec 2020 10:30:05 GMT

Morning @Kmtan06

Thanks for coming to the community.

Could you let me know the size and colour iPad that you ordered?

Speak soon 🙂

Leanne.

Re: When will my Ipad be delivered

Kmtan06 — Thu, 10 Dec 2020 10:33:52 GMT

Hi Leanne,

Ipad 11 pro 2020 in space grey

Thanks,

Kim

Re: When will my Ipad be delivered

Leanne_T — Thu, 10 Dec 2020 11:43:48 GMT

Hi @Kmtan06

Thanks for coming back to me.

Was this the 128GB or 256GB?

Leanne 🙂

Re: When will my Ipad be delivered

Kmtan06 — Thu, 10 Dec 2020 11:52:45 GMT

Hi,

its 128gb

thanks,

kim

Re: When will my Ipad be delivered

Leanne_T — Thu, 10 Dec 2020 11:58:57 GMT

Great thanks @Kmtan06

The iPad Pro 11-inch 2020, 128GB Space Grey is currently showing 'Expect dispatch within 14 days'

You will be contacted by DPD when your iPad has been dispatched 🙂

Leanne.

Re: When will my Ipad be delivered

LeahE653 — Sat, 02 Jan 2021 15:38:30 GMT

Could you tell me what mine is showing please? I have been waiting since the 12th of December and still no updates. I phoned and was told it would be another week. I waited and still nothing so I called again the following week and was told the same thing again I am still waiting. When will I receive it please? Message me if you need my order number.

Re: When will my Ipad be delivered

Katie_B — Sun, 03 Jan 2021 08:29:46 GMT

Hello @LeahE653.

What colour and size did you order?

I would love to check our current stock level for this particular variant for you.

Katie 🙂

Re: When will my Ipad be delivered

LeahE653 — Sun, 03 Jan 2021 10:57:56 GMT

iPad 11 pro 11” space grey - No the number won’t work because I haven’t had any updates yet from email or anything else.

Re: When will my Ipad be delivered

Katie_B — Sun, 03 Jan 2021 11:01:49 GMT

Hi @LeahE653.

Did you receive the email confirmation?

This device is currently not in stock.

As soon as we receive stock and your order progresses you will be notified.

Katie.

Re: When will my Ipad be delivered

LeahE653 — Sun, 03 Jan 2021 13:29:30 GMT

Yes and the countless time I have contacted in various ways they said all is fine just waiting for stock. The issue is none of you can tell me when the stock will be in. You all tell me different dates and give different estimates yet none of them are correct. It has been nearly 28 days now and nothing.

tou still have not answered my question I know they are not in stock, I want to know when they will be as do many others.

Re: When will my Ipad be delivered

Katie_B — Sun, 03 Jan 2021 13:55:09 GMT

Hi @LeahE653.

I don't currently have any further information regarding the stock for this device.

As soon as there is more information to provide the community will be updated and customers will be notified as their order progresses.

Katie 🙂