topic Re: Help with my IPhone order in Archived Posts

Help with my IPhone order

Ken07 — Mon, 28 Dec 2020 12:11:00 GMT

Hi there, I ordered an IPhone 12 pro-128gb in Graphite on the 28/11/20 and it has now been 1 month with no update on my order 😕

since I ordered it has said “in stock order confirmed” and for delivery it says “Awaiting Conformation”

I’d just like to know when I will get an update and how much longer it will be if possible.

Thank you.

Re: Help with my IPhone order

Chris_B — Mon, 28 Dec 2020 13:25:10 GMT

@Ken07 You’ll have to speak with customer services about your order.

Re: Help with my IPhone order

James_B — Mon, 28 Dec 2020 13:42:25 GMT

Hi @Ken07,

Welcome to the EE Community. 🙂

Due to limited stock availability, we are fulfilling all orders for the iPhone 12 Pro 128GB Graphite on a first come first serve basis and are working with Apple to get this to you as soon as possible. We are sorry for the delay.

James

Re: Help with my IPhone order

Ken07 — Mon, 28 Dec 2020 14:05:25 GMT

I thought that but I’m glad you’ve confirmed it for me. Thank you 👍🏻