topic Re: Iphone 12 pro - trade-in upgrade in Archived Posts

Iphone 12 pro - trade-in upgrade

JFrancis — Fri, 18 Dec 2020 15:22:29 GMT

Hi, ive opted to early upgrade to the 12 pro. While I understand there is limited stock, my email stated can take up to 14 working days, and im currently on 16 working days. My issue is im getting reminder texts to post my current phone for the exchange, however as I've not received my new phone, and there are also postal delays and im yet to receive my return pack, is there anyway I can pend the trade-in date as currently that will be impossible without leaving me with no phone that im paying for.

Thanks

Re: Iphone 12 pro - trade-in upgrade

HH8888 — Sat, 19 Dec 2020 09:47:27 GMT

I upgraded 27/11 checked my tracking mine is expected 4-9 Jan,

Re: Iphone 12 pro - trade-in upgrade

Katie_B — Sat, 19 Dec 2020 10:44:20 GMT

Hello @JFrancis.

Thanks for coming to the community.

Please give us a call so our customer care team can look into your trade-in options.

What colour and memory size did you order for the iPhone 12 Pro?

Katie 🙂