topic Re: Ipad in Archived Posts

Ipad

Laurie010414 — Thu, 17 Dec 2020 23:54:01 GMT

I ordered an iPad as an additional line on the 5th of December and I’d just like to know when I will be receiving it?

Jon_K — Fri, 18 Dec 2020 09:01:23 GMT

Welcome to the community.

Did you get a confirmation email when you ordered?

Have you tried using our online order tracker?

Jon

Laurie010414 — Fri, 18 Dec 2020 17:00:59 GMT

Yeh I’ve had the email and tried using the tracker which just says “awaiting confirmation” when I put the order number in

Jon_K — Sat, 19 Dec 2020 08:23:34 GMT

If the tracker isn't giving you an update, I'd recommend getting in touch with our Customer Care team.

They will be able to access your account and let you know what is happening with your order.

Alternatively, you can wait for DPD to text you when your order is ready to be delivered.

Jon