topic Re: Sim only plan Order no xxxxxxxxxxxxx in Archived Posts

Sim only plan Order no xxxxxxxxxxxxx

Rain1 — Sat, 12 Dec 2020 18:32:24 GMT

No info on my order. Can’t track so I don’t know if I am ever going to receive my sim. If not I can go elsewhere.

Re: Sim only plan Order no xxxxxxxxxxxxx

Chris_B — Sat, 12 Dec 2020 18:32:45 GMT

@Rain1 SIM cards are sent out Royal Mail 2nd class so there is no tracking number.

Re: Sim only plan Order no xxxxxxxxxxxxx

Rain1 — Sat, 12 Dec 2020 19:09:47 GMT

How does anyone know if an order is being accepted or processed . I am worried that I haven’t received anything and it’s been 6 days!

Re: Sim only plan Order no xxxxxxxxxxxxx

Profile closed — Sat, 12 Dec 2020 21:48:04 GMT

Hi @Rain1

Welcome to the EE Community,

you can check the status of your order here.

If the order checker doesn't show any information call freephone 0800 956 6000 option 2 option 1 and a sales advisor will be able to check the status of your order for you.

Thanks,

David.