topic Re: Nintendo Switch 2020 in Archived Posts

Nintendo Switch 2020

KillGil89 — Fri, 11 Dec 2020 07:44:59 GMT

I still haven't had a confirmation email about the Nintendo Switch I was supposed to be getting as part of my package. I was told it would be 2 weeks till I got a confirmation email and it's been nearly 3. Has anyone else had this problem? Should I phone EE?

Re: Nintendo Switch 2020

Northerner — Fri, 11 Dec 2020 07:57:35 GMT

Hi @KillGil89

Best phone EE and check although it's normally just posted out 14-28 days after your initial 14 day cooling off. The SMS is to tell you when it's to be delivered by DPD.

You can call EE CS on 150 and check.

Thanks

Re: Nintendo Switch 2020

Craigat — Fri, 11 Dec 2020 14:32:22 GMT

I am waiting for my one as well. I got text Monday saying being processed but other then that nothing.

Re: Nintendo Switch 2020

GL22 — Fri, 11 Dec 2020 17:48:53 GMT

I got my text Tuesday telling me dpd would be in touch about delivery so I called up support today about it and the text is from an automated source that's gets sent out after a certain number of days even if the switch hasn't been sent to dpd

Re: Nintendo Switch 2020

KillGil89 — Fri, 11 Dec 2020 18:33:10 GMT

Thanks for the reply, I gave them a ring, but they couldn't really give me any more information that what you've just given me. I hadn't had a text or email or heard anything, so I was just worrying. It'll come one way or another I just have to be patient and wait

Re: Nintendo Switch 2020

GL22 — Fri, 11 Dec 2020 19:05:21 GMT

Normally the first text you get should be the terms and conditions that is usually sent withing 5 to 7 days from your order besides that they don't really give you any other confirmation but I was told they are working through a backlog of orders especially with the ps5 release so hopefully its just a slight delayed