topic Iphone 12 pro 128gb upgrade delivery in Archived Posts

Iphone 12 pro 128gb upgrade delivery

Blairc — Wed, 09 Dec 2020 10:56:16 GMT

I upgraded on the 24/11/20 since then have received few updates or any information about my order. I haven't been made aware of a delay to dispatch and delivery, its been two weeks and still no information on when to expect my order. I would like an updated on my order and when I might receive it. If I was made aware of possible lengthy delivery times I would have waited to upgrade my contract and been spared this nonsense but with this experience next time my contract is up I am leaving EE.

Re: Iphone 12 pro 128gb upgrade delivery

lisastringer — Wed, 09 Dec 2020 11:00:07 GMT

I ordered 29/11 and have had one email to say it’s on track. They have no stock, so I was told 4 weeks for delivery. I ordered the 12 pro 128gb in pacific blue.

Re: Iphone 12 pro 128gb upgrade delivery

James_B — Wed, 09 Dec 2020 12:16:29 GMT

Hi @Blairc,

Welcome to the EE Community. 🙂

Which colour did you order?

Thanks

James

Re: Iphone 12 pro 128gb upgrade delivery

Blairc — Wed, 09 Dec 2020 12:24:01 GMT

Pacific blue

Re: Iphone 12 pro 128gb upgrade delivery

James_B — Wed, 09 Dec 2020 12:36:01 GMT

Hi @Blairc,

The delivery guidance when you placed your order was dispatch within 28 days.

You'll receive a text message with tracking details as soon as your delivery slot is confirmed.

Thanks

James

Re: Iphone 12 pro 128gb upgrade delivery

Meganandrew — Wed, 09 Dec 2020 13:03:01 GMT

I ordered my iphone 12 pro 128gb on 9th November!! Still no expected delivery date! No idea when I will recieve the phone, EE are unable to tell me when they have stock in too.

@Blairc

Re: Iphone 12 pro 128gb upgrade delivery

Melissacardnox — Thu, 10 Dec 2020 10:53:02 GMT

I’m in the same boat, 2 and a half weeks waiting. Got told I would have it by today and now won’t have it until Boxing Day apparently

Re: Iphone 12 pro 128gb upgrade delivery

Meganandrew — Thu, 10 Dec 2020 12:14:55 GMT

@Melissacardnox At least they have given you an expected delivery date, i have no idea and have been waiting over a month 😞

Re: Iphone 12 pro 128gb upgrade delivery

Melissacardnox — Thu, 10 Dec 2020 23:48:08 GMT

They’ve given me so many delivery dates & not they haven’t shown on any of those dates.