topic Additional line in Archived Posts

Additional line

Andybazz23 — Thu, 10 Dec 2020 08:56:28 GMT

Hi i couldnt manage to add an additional line on my ee acount online, so i done it through live chat she said i was eligible now for one but i done this on my girlfriends phone as my phone battery died so i couldnt get the pin they sent out . so i found another way and ordered the Iphone 12 pro Max in pacific blue and it went thrpugh it just said thankyou for your order please call us to discuss your order i called and they said because it hasnt been 30 days but the ee agent on live chat said i was eligble now?

Re: Additional line

Katie_B — Thu, 10 Dec 2020 09:34:41 GMT

Hello @Andybazz23.

Thanks for coming to the community.

Did you advise the agent on the phone about the information you received via Live Chat?

Speak soon,

Katie 🙂