topic Re: What is happening with my order? in Archived Posts

What is happening with my order?

Lukasz1963 — Wed, 09 Dec 2020 15:51:19 GMT

Hi. I would like to know what is happening with my order from December 1, 2020. My contract ends in a few days.

Re: What is happening with my order?

Chris_B — Wed, 09 Dec 2020 15:51:36 GMT

@Lukasz1963 This is a public forum customer services so you shouldn’t put your XKO number on here.

your contract will only reach its minimum term at such time it will change to a 30 day rolling contract. You could start your new contract at this time but you’ll need to speak with customer services about that.

Re: What is happening with my order?

James_B — Wed, 09 Dec 2020 19:01:05 GMT

Hi @Lukasz1963,

Welcome to the EE Community. 🙂

Which phone did you order?

Thanks

James