https://community.ee.co.uk/t5/Archived-Posts/Delivery-returned-to-EE/m-p/1000126#M313869 <P>Hello, I was expecting my phone delivery this morning, and it never arrived (I was up and waiting for the full expected time) and now DPD says the package was refused and is being returned to EE? I've had not actual contact from k anyone, I can't track the order on my EE website and I'm lost on what to do? Thanks&nbsp;</P> Wed, 09 Dec 2020 10:45:02 GMT Andeelash96 2020-12-09T10:45:02Z https://community.ee.co.uk/t5/Archived-Posts/Delivery-returned-to-EE/m-p/1000126#M313869 <P>Hello, I was expecting my phone delivery this morning, and it never arrived (I was up and waiting for the full expected time) and now DPD says the package was refused and is being returned to EE? I've had not actual contact from k anyone, I can't track the order on my EE website and I'm lost on what to do? Thanks&nbsp;</P> Wed, 09 Dec 2020 10:45:02 GMT https://community.ee.co.uk/t5/Archived-Posts/Delivery-returned-to-EE/m-p/1000126#M313869 Andeelash96 2020-12-09T10:45:02Z https://community.ee.co.uk/t5/Archived-Posts/Delivery-returned-to-EE/m-p/1000248#M313870 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1391493">@Andeelash96</a>&nbsp;</P> <P>&nbsp;</P> <P>Welcome to the community.</P> <P>&nbsp;</P> <P>Sorry to hear that your delivery didn't go through. I'd recommend speaking to our <A href="htthttps://ee.co.uk/help/get-in-touch" target="_blank" rel="noopener" data-cke-saved-href="htthttps://ee.co.uk/help/get-in-touch">Mobile Care team</A> so that they can check what's happened and organise a re-delivery.</P> <P><BR />Chris​​​​​​​</P> Wed, 09 Dec 2020 12:46:29 GMT https://community.ee.co.uk/t5/Archived-Posts/Delivery-returned-to-EE/m-p/1000248#M313870 Christopher_G 2020-12-09T12:46:29Z