topic Upgrade on the phone in Archived Posts

Upgrade on the phone

Emmahodkin36 — Tue, 08 Dec 2020 13:30:19 GMT

Hi I have just upgraded my phone this morning I called 150 and got put through to someone just wondering how long will it take to show on app as I won't be getting the phone till Saturday.

Re: Upgrade on the phone

Chris_B — Tue, 08 Dec 2020 13:41:43 GMT

@Emmahodkin36 Give it around 24 hours.

Re: Upgrade on the phone

Emmahodkin36 — Tue, 08 Dec 2020 14:51:58 GMT

Thank you, I still not received a confirmation email yet either , I shall wait till tomorrow then see if I get anything

Re: Upgrade on the phone

Katie251991 — Tue, 08 Dec 2020 19:37:29 GMT

Same for me. I ordered through the messaging service and I've no email confirmation or it's not changed on my app. And my new phone gets delivered tomorrow

Re: Upgrade on the phone

Emmahodkin36 — Tue, 08 Dec 2020 19:50:06 GMT

I've still had nothing it was at 10.30am this morning went through all the text messages they send to finalise it and payed for sat delivery but still nothing

Re: Upgrade on the phone

Emmahodkin36 — Wed, 09 Dec 2020 07:46:27 GMT

Also I have been on the app this morning and now it says I can not upgrade but still shows my old phone I won't get my new one till Saturday but still no email or anything