topic Re: Iphone 12 Pro 128Gb delay in Archived Posts

Iphone 12 Pro 128Gb delay

ATU2020 — Tue, 10 Nov 2020 09:51:12 GMT

I pre-ordered my upgrade to the 12 Pro 128 in Graphite on the 2nd November and was told it's up to a maximum of 21 days. I need the phone as I have problems with my current phone and need a fully working handset to use for work. I've just checked this morning and it's saying 30th November to 5th December. Why is this? I understand things are late sometimes, especially when something is in demand, but very poor management of expectations. Why say 21 days when I am looking at up to 5 weeks?

Re: Iphone 12 Pro 128Gb delay

Shakey786 — Tue, 10 Nov 2020 10:46:30 GMT

I ordered mine on 27th. They said 1 week to me when i ordered (obviously misled). How do i check when my estimated date is?

Thanks

Re: Iphone 12 Pro 128Gb delay

ATU2020 — Tue, 10 Nov 2020 10:48:48 GMT

Hi there,

You can track on here:

https://myaccount.ee.co.uk/orderdetails

Let me know what it says for yours as you've been waiting for longer than me?

Re: Iphone 12 Pro 128Gb delay

Shakey786 — Tue, 10 Nov 2020 10:55:34 GMT

Wow. Thanks for this. Mine is saying 25 Nov 2020 - 30 Nov 2020. I was in no rush for the phone anyway, but when the person who sold it to me says a week when it's actually going to be a month, is absurd!

I might just have to cancel the whole thing. I paid an early upgrade fee for what? Anyways thanks again for showing me the tracker.

Re: Iphone 12 Pro 128Gb delay

ATU2020 — Tue, 10 Nov 2020 10:58:04 GMT

Ok so you have a similar lead time that I do without working it out on a calendar. How far away was it until your contract end date ref the upgrade fee?

Re: Iphone 12 Pro 128Gb delay

Bobwalte — Mon, 07 Dec 2020 16:19:34 GMT

Ordered my iPhone 12 pro 4 weeks ago

still waiting

tracker delivery date says waiting confirmation

Re: Iphone 12 Pro 128Gb delay

James_B — Mon, 07 Dec 2020 16:51:55 GMT

Hi @Bobwalte,

Welcome to the EE Community. 🙂

Which colour and storage size did you choose?

What was the date of your order?

Thanks

James

Re: Iphone 12 Pro 128Gb delay

Bobwalte — Mon, 07 Dec 2020 17:13:10 GMT

Hello

my order was placed 14 Nov 2020

xkoXXXXXXXXX

colour space grey

essential plan 10 GB

iphone 12 pro 128GB

regards

Robert Walters

mobile XXXXXXXXXXX

[Mod edit: Please do not post personal information, such as your phone number in this public forum. Thanks]

Re: Iphone 12 Pro 128Gb delay

Bobwalte — Mon, 07 Dec 2020 17:12:46 GMT

Hello James

colour of phone should have read Grafite

regards

robert Walters

order No xko281876382

Re: Iphone 12 Pro 128Gb delay

James_B — Mon, 07 Dec 2020 17:16:59 GMT

Hi @Bobwalte,

Due to limited stock availability, we are fulfilling all orders for the iPhone 12 128GB Graphite on a first come first serve basis and are working with Apple to get this to you as soon as possible. We are sorry for the delay.

James