topic Re: In stock order - awaiting date in Archived Posts

In stock order - awaiting date

SarahB_76 — Sun, 06 Dec 2020 11:02:32 GMT

I have ordered a black 64gb iPhone 11 on 3rd December.

Tracking says it is an "in stock order", and your website shows you have stock.

The tracking just says awaiting date, no indication of when it will be dispatched or anything, but usually your stock orders are dispatched within 24hrs.

Can I get an update on when this will be dispatched please.

Re: In stock order - awaiting date

Katie_B — Sun, 06 Dec 2020 13:06:13 GMT

Hello @SarahB_76.

Thanks for coming to the community.

I can see the iPhone 11 64GB in Black is available to order and to expect dispatch within 7 days.

As soon as there is a further update regarding your order you will be notified.

Katie 🙂

Re: In stock order - awaiting date

SarahB_76 — Sun, 06 Dec 2020 13:15:00 GMT

Thank you, would that be 7 days from the date I ordered?

Re: In stock order - awaiting date

Katie_B — Sun, 06 Dec 2020 13:20:22 GMT

Hi @SarahB_76.

The current guidance is 7 days from the day you ordered.

Katie 🙂