topic Re: Ps5 in Archived Posts

Ps5

Amygg1983 — Thu, 19 Nov 2020 12:20:20 GMT

Received a your order email ... does this mean I have a ps5

Re: Ps5

BrendonH — Thu, 19 Nov 2020 12:25:03 GMT

No its just an order email.

You won't know until you get a text from DPD with tracking details

Re: Ps5

Jon_K — Thu, 19 Nov 2020 14:39:12 GMT

Hi @Amygg1983.

Welcome to the community.

If you received a successful order confirmation when you placed your order, we have received this. Because of the high demand, it may take a couple of days to work its way through our system. We will send you a further confirmation once it’s on its way.

Jon

Re: Ps5

Flowerbomb1 — Thu, 03 Dec 2020 10:10:19 GMT

Not impressed EE I registered an interest online but I never got a notification and I missed the ps5 stock for the 2nd time . How do you guys expect people to know if or when you do get them in stock if we are not notified Also why is the option not available to do it over the phone .Really disappointed

Re: Ps5

James_B — Thu, 03 Dec 2020 12:18:50 GMT

Hi @Flowerbomb1,

Customers who registered their interest were sent a text message when stock was made available this morning.

Have you opted out of marketing texts on your EE account?

Thanks

James

Re: Ps5

Flowerbomb1 — Thu, 03 Dec 2020 13:03:32 GMT

Ok thank you I will re register much appreciated. Will you receive more stock before christmas please do you know by any chance

Re: Ps5

Flowerbomb1 — Thu, 03 Dec 2020 13:18:24 GMT

Ok thank you I will re register

Re: Ps5

James_B — Thu, 03 Dec 2020 13:26:23 GMT

Hi @Flowerbomb1,

Yes, please re-register so we can let you know.

I'd also recommend getting in touch with Customer Care so a member of the team can make sure you haven't opted out of marketing texts.

Thanks

James

Re: Ps5

Flowerbomb1 — Thu, 03 Dec 2020 13:38:47 GMT

Ok thank you Sent from my Galaxy

Re: Ps5

Flowerbomb1 — Sat, 05 Dec 2020 17:12:02 GMT

Hiya I have actually re registered my interest for a PS5 however there was no box available to tick regarding marketing texts I did see a tick box but this was regarding 5G offers is that the one you were referring to?

Please kindly advise thank you

Re: Ps5

Flowerbomb1 — Sat, 05 Dec 2020 17:13:54 GMT

Re: Ps5

Christopher_G — Sun, 06 Dec 2020 07:57:18 GMT

Looks like you've registered for updates successfully, @Flowerbomb1.

Keep an eye on our website and social channels for stock updates too.

Chris