topic Re: Cancel my order in Archived Posts

Cancel my order

Jacq121 — Sat, 05 Dec 2020 23:17:45 GMT

Was advised today that if I ordered the iPhone SE the handset normally costs £150 but I'd get £140 off so only pay £10 plus delivery and had to pay an early upgrade fee as my daughters phone is smashed and can't wait so all good then we see online all the iPhone SE phones are free no handset charge we want this order cancelled ASAP please and the early fee plus the delivery charge and the £10 for the handset refunded,

Re: Cancel my order

XRaySpeX — Sat, 05 Dec 2020 23:34:04 GMT

If you ordered online or by phone you may cancel the order FoC before or during the statutory 14-day cooling-off period from delivery & then reorder what you really want.

Re: Cancel my order

Jacq121 — Sun, 06 Dec 2020 00:49:58 GMT

That will be great what is foc

Re: Cancel my order

Jacq121 — Sun, 06 Dec 2020 00:52:16 GMT

Thank you

Re: Cancel my order

XRaySpeX — Sun, 06 Dec 2020 07:04:40 GMT

FoC = Free of Charge.

Re: Cancel my order

Jacq121 — Sun, 06 Dec 2020 07:15:52 GMT

Of course many thanks