topic Re: Order coming soon iPhone in Archived Posts

Order coming soon iPhone

Fennjade — Fri, 04 Dec 2020 12:23:59 GMT

Anyone know how long it takes for the iPhones to be delivered if your order tracking says order coming soon?

it’s been stuck on that I haven’t had an update?

Re: Order coming soon iPhone

CraigT77 — Fri, 04 Dec 2020 12:45:03 GMT

How long is a piece of string? My order has been "coming soon" since the 19th November (I ordered on the 4th) which isn't really soon at all. Bit of a contradiction in terms really.

Re: Order coming soon iPhone

Katie_B — Fri, 04 Dec 2020 14:25:02 GMT

Hello @Fennjade.

Thanks for coming to the community.

Looking at past conversations, is it the iPhone 12 Pro 128GB Pacific Blue you ordered?

Katie.

Re: Order coming soon iPhone

Katie_B — Fri, 04 Dec 2020 14:26:31 GMT

Hi @CraigT77.

Can you confirm you order the 256G memory size in the iPhone 12 Pro Graphite?

Katie 🙂

Re: Order coming soon iPhone

CraigT77 — Fri, 04 Dec 2020 14:35:18 GMT

@Katie_B that's correct, still waiting on my 12 pro graphite 256gb that I upgraded to on the 4th November.

Re: Order coming soon iPhone

Katie_B — Fri, 04 Dec 2020 15:00:48 GMT

Thanks for confirming @CraigT77.

We are fulfilling all orders for the iPhone 12 Pro 256GB in Graphite on a first come first serve basis and are working with Apple to get this to you as soon as possible.

Katie.

Re: Order coming soon iPhone

Fennjade — Fri, 04 Dec 2020 20:08:41 GMT

Hi Katie

yes it is ordered 13 nov

was told last week it’ll be delivered 4th December

Re: Order coming soon iPhone

Leanne_T — Sat, 05 Dec 2020 09:58:13 GMT

Hi there @Fennjade

Thanks for coming back to us.

The delivery guidance for when you placed your order was expected dispatch within 28 days.

We are fulfilling all orders for the iPhone 12 Pro 128GB Pacific Blue on a first come first serve basis and are working with Apple to get this to you as soon as possible.

Once your iPhone is dispatched you will receive a text from DPD with tracking details.

Thanks.

Leanne.

Re: Order coming soon iPhone

Fennjade — Sat, 05 Dec 2020 16:21:30 GMT

Hi Leanne.
as much as I appreciate the response it still doesn’t give me or anyone else any better idea how long it’s going to take.
saying 28 days isn’t good enough because people are being told 14 days 28 days, I was told 4th December. Maybe EE should stop taking peoples orders until they have the stock.
I would just like to know how much longer I’m going to be waiting?

Thanks