topic Re: Upgrade not delivered. in Archived Posts

Upgrade not delivered.

sophrose1 — Sat, 05 Dec 2020 09:24:46 GMT

Hello!

So I upgraded my phone about 3 days ago, I received a confirmation email as soon as I placed the order. But haven’t received any information about it’s status since. I’ve tried tracking the phone with the order number in the email, however it doesn’t work? I was wondering if anyone can help with this as I really need my new phone ASAP.

Thanks.

Re: Upgrade not delivered.

Northerner — Sat, 05 Dec 2020 10:34:50 GMT

Hi @sophrose1

If EE tracker doesn't work then you will need to speak to EE CS on 150.

Thanks

Re: Upgrade not delivered.

Christopher_G — Sat, 05 Dec 2020 11:45:25 GMT

Hi @sophrose1

Welcome to the community.

Which phone did you choose? Please include colour and memory size if applicable.

Chris