topic Tracking Number not valid in Archived Posts

Tracking Number not valid

oscarckc — Wed, 02 Dec 2020 09:44:16 GMT

Hi - no my problem has not been resolved. I have confirmation of my EE Business Order, copies attached with a reference number which appears not to match a valid EE order, nor a trace to any complete payments. My calls the Customer Support Desk & tem have proven unsuccessful.

Can someone help me please

Thank you

Re: Tracking Number not valid

Jon_K — Wed, 02 Dec 2020 11:54:52 GMT

Hi @oscarckc.

Were you able to find out what colour/memory size you have ordered?

What happened when you called?

Jon

Re: Tracking Number not valid

oscarckc — Fri, 04 Dec 2020 08:04:47 GMT

As far as I know 256k and black - called the Business Support Team, no
joy, they could not link the reference number tottheorder number nor to
the payment

Success out of 10 was 1, tried several times too.