topic Re: Returning phone in Archived Posts

Returning phone

potatoes1 — Fri, 18 Sep 2020 18:04:24 GMT

Hi this is a dumb question but can I still return a phone, even if the box is not completely intact. (headphones charger etc are fine, just nicked the corner of the box a bit)
Thanks

Re: Returning phone

Chris_B — Fri, 18 Sep 2020 19:08:13 GMT

@potatoes1 It shouldn’t be a problem.

Re: Returning phone

kieran_hathway — Wed, 02 Dec 2020 21:10:06 GMT

What happened in the end? I want to return mine but don’t have original seal or prestige film on the phone screen.

Re: Returning phone

James_B — Thu, 03 Dec 2020 12:57:45 GMT

Hi @kieran_hathway,

Welcome to the EE Community. 🙂

Where did you purchase your phone?

Have you had it less than 14 days?

Thanks

James

Re: Returning phone

potatoes1 — Thu, 03 Dec 2020 12:22:15 GMT

@kieran_hathway
It was fine, actually couldn't find the lid of the original box when I was about to mail it (of found it right after sending it away), but there was no issue with that.