topic Re: Your order is on track in Archived Posts

Your order is on track

ben1805 — Tue, 01 Dec 2020 09:50:33 GMT

Got a notification saying my order is on track when its not as I was told I would have my new phone by Sunday so seeming as tho there was a delay without being told and had to ring myself to find that out. Not great really should be quoting the correct estimated date 7 days was clearly not possible

Re: Your order is on track

Katie_B — Tue, 01 Dec 2020 12:36:04 GMT

Hello @ben1805.

Thanks for coming to the community.

I am sorry to hear you have not yet received your new phone.

As soon as there is an update regarding your order you will be notified.

Fingers crossed it's not much longer,

Katie 🙂