topic Re: Iphone in Archived Posts

Iphone

Reece325 — Fri, 27 Nov 2020 16:16:01 GMT

Order iPhone 12pro max its took money out sent an email sayin cofirmed but when I look at estimated delivery time sayin awaiting confirmation

Re: Iphone

Jon_K — Fri, 27 Nov 2020 17:44:28 GMT

Hi @Reece325.

Welcome to the community.

Which colour/memory size did you order?

DPD will send you a text when your order is ready to be delivered.

Jon

Re: Iphone

Talia295 — Fri, 27 Nov 2020 17:47:21 GMT

I ordered mine last week (19th) order was confirmed on Tuesday but says mine is out of delivery and was despatched on 12th.. not sure how when I didn’t order until a week later.. crazzzzzzzzzy

Re: Iphone

Reece325 — Fri, 27 Nov 2020 17:47:22 GMT

Was the 128GB Pacific Blue

Re: Iphone

Reece325 — Fri, 27 Nov 2020 17:51:30 GMT

128GB Pacific Blue

Re: Iphone

Jon_K — Fri, 27 Nov 2020 17:57:26 GMT

Thanks @Reece325.

When did you order?

The current estimated delivery time is that it'll be dispatched within 14 days.

DPD will send you a text when it's ready.

Jon

Re: Iphone

Reece325 — Sat, 28 Nov 2020 14:59:11 GMT

Ordered it 2 days ago still sayin awaiting comformation in delivery date tho

Re: Iphone

James_B — Sat, 28 Nov 2020 15:14:05 GMT

Hi @Reece325,

You'll receive a text message with tracking details as soon as your phone is dispatched.

Thanks

James

Re: Iphone

Reece325 — Sun, 29 Nov 2020 14:51:52 GMT

How come i got an email sayin my order was cancelled when money got took out no one cancelled it

Re: Iphone

James_B — Sun, 29 Nov 2020 14:54:05 GMT

Hi @Reece325,

What reason was given for the cancellation on your email?

Thanks

James

Re: Iphone

Reece325 — Mon, 30 Nov 2020 11:56:35 GMT

Was no reason given

Re: Iphone

James_B — Mon, 30 Nov 2020 12:05:13 GMT

Hi @Reece325,

Please get in touch with Customer Care so a member of the team can check the reason for the cancellation.

Thanks

James