topic My order ?? in Archived Posts https://community.ee.co.uk/t5/Archived-Posts/My-order/m-p/989882#M312241 <P>Placed an order on Monday the 26th of October for the new iPhone 12 pro and told I would receive the phone within 2 weeks and because of COVID it would be home delivered.... 1 month later no phone and no update or estimated delivery date either. Customer service of EE is getting terrible. Not impressed and definitely would not recommend EE again even though I have been a loyal customer for many years now. Need an update on my phone ASAP. Thank you Aaron.&nbsp;</P> Sat, 28 Nov 2020 02:29:57 GMT Woodland19 2020-11-28T02:29:57Z My order ?? https://community.ee.co.uk/t5/Archived-Posts/My-order/m-p/989882#M312241 <P>Placed an order on Monday the 26th of October for the new iPhone 12 pro and told I would receive the phone within 2 weeks and because of COVID it would be home delivered.... 1 month later no phone and no update or estimated delivery date either. Customer service of EE is getting terrible. Not impressed and definitely would not recommend EE again even though I have been a loyal customer for many years now. Need an update on my phone ASAP. Thank you Aaron.&nbsp;</P> Sat, 28 Nov 2020 02:29:57 GMT https://community.ee.co.uk/t5/Archived-Posts/My-order/m-p/989882#M312241 Woodland19 2020-11-28T02:29:57Z Re: My order ?? https://community.ee.co.uk/t5/Archived-Posts/My-order/m-p/990026#M312242 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1331462">@Woodland19</a>&nbsp; &nbsp;Perhaps you should blame Apple for not producing enough devices for the high demand of this device. &nbsp;EE can not ship to you what they don’t have and anyone who ordered before you will obviously get their order before you. &nbsp; &nbsp;You’ll get it when one can be allocated to you and it’s that simple. &nbsp; Apple can not make or ship them quickly enough for all sellers on the device so EE are not alone with this but it’s the networks/3rd party sellers that have to put up with unhappy customers when it’s actually out of their hands as they’re waiting on Apple. &nbsp;</P> Sat, 28 Nov 2020 09:41:20 GMT https://community.ee.co.uk/t5/Archived-Posts/My-order/m-p/990026#M312242 Chris_B 2020-11-28T09:41:20Z