topic Re: Haven’t received delivery confirmation in Archived Posts

Haven’t received delivery confirmation

Kimmy87 — Sat, 25 Jul 2020 14:03:58 GMT

I ordered an iPhone 11 yesterday after noon with Enjoy super fast delivery, I received a successful email which said look out for an email from enjoy including delivery. It was supposed to be delivered today 6-8pm but I haven’t received any emails or texts to say so. Will it be delivered today

Re: Haven’t received delivery confirmation

Chris_B — Sat, 25 Jul 2020 16:10:28 GMT

@Kimmy87 You’ll need to speak with customer services about this.

Re: Haven’t received delivery confirmation

Katie_B — Sun, 26 Jul 2020 07:57:20 GMT

Hi @Kimmy87.

Since yesterday have you been able to speak with our customer care team to track your order?

Katie 🙂

Re: Haven’t received delivery confirmation

Kimmy87 — Sun, 26 Jul 2020 08:15:54 GMT

As of yet I haven’t been able to as my speakers on my phone don’t work, so when I talk no one can hear me and the whole phone just cuts off. I have tried to look online to see if there was another way of contacting customer care team but live chat is closed, I also tried on Twitter.

Re: Haven’t received delivery confirmation

Katie_B — Sun, 26 Jul 2020 08:18:07 GMT

Thanks for getting back to me @Kimmy87.

Live Chat is now open, please try again and let us know how you get on.

Katie 🙂

Re: Haven’t received delivery confirmation

Sampas94 — Thu, 26 Nov 2020 08:13:16 GMT

Hi I order my Apple Watch SE on contract yesterday, I got the confirmation but haven’t received a delivery time from dpd?

Re: Haven’t received delivery confirmation

Katie_B — Thu, 26 Nov 2020 08:16:29 GMT

Hello @Sampas94.

Thanks for coming to the community.

The text can still be sent this morning, if by this afternoon you have not received a text please be sure to let us know.

Katie 🙂