topic Re: New ipad in Archived Posts

New ipad

Chezzy1 — Wed, 25 Nov 2020 12:09:33 GMT

Hi I've ordered a new ipad a few days ago and received the email to say it was on its way. I've had no text message and just checked my order status and it says its on backorder. Can you please let me know what this means and how long it will take to arrive.
Many thanks

Re: New ipad

Leanne_T — Wed, 25 Nov 2020 14:01:07 GMT

Hi @Chezzy1

Welcome to the community.

Which iPad did you order?

Could you let me know the colour and size please?

Speak soon 🙂

Leanne.

Re: New ipad

Chezzy1 — Wed, 25 Nov 2020 14:12:22 GMT

It was an ipad 2020 in green. I think it is either a 32 or 64gb. X

Re: New ipad

Leanne_T — Wed, 25 Nov 2020 14:27:42 GMT

Hi there @Chezzy1

Was this the iPad Air 10.9-inch 64GB Green?

If not, could you possibly send me the link to the iPad you have ordered?

I will check stock for you 🙂

Leanne.

Re: New ipad

Chezzy1 — Wed, 25 Nov 2020 14:55:22 GMT

Yep it was that one x

Re: New ipad

Leanne_T — Wed, 25 Nov 2020 15:43:17 GMT

Hi @Chezzy1

Thanks for coming back to me.

This device does show we’ll deliver to you as soon as we receive stock from our supplier.

If you would like to discuss your order or change this, you can give us a call and the team can help you further 🙂

Leanne.

Re: New ipad

Chezzy1 — Wed, 25 Nov 2020 16:43:22 GMT

But the order has definitely gone through? X

Re: New ipad

Leanne_T — Wed, 25 Nov 2020 16:47:04 GMT

Hi there @Chezzy1

If there was any problem with your order you would be contacted directly.

If you would like to check your order, please give us a call 🙂

Leanne.

Re: New ipad

Chezzy1 — Wed, 25 Nov 2020 16:56:22 GMT

No it's okay. Thanks for all your help xx