https://community.ee.co.uk/t5/Archived-Posts/Ordered-phone-but-no-info/m-p/986419#M312048 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="shot_2020-11-24_10-39-45.png"><img src="https://community.ee.co.uk/skins/images/65E1B1AB6AB28AF2A9A9B3426D1A0C4D/responsive_peak/images/image_rejected.gif" alt="shot_2020-11-24_10-39-45.png" /></span></P> Tue, 24 Nov 2020 13:00:50 GMT KJDonnelly1 2020-11-24T13:00:50Z https://community.ee.co.uk/t5/Archived-Posts/Ordered-phone-but-no-info/m-p/986297#M312046 <P>Despite paying for a upgrade yesterday. I've had no further information.</P><P>Is there a email address for issues</P> Tue, 24 Nov 2020 10:34:51 GMT https://community.ee.co.uk/t5/Archived-Posts/Ordered-phone-but-no-info/m-p/986297#M312046 KJDonnelly1 2020-11-24T10:34:51Z https://community.ee.co.uk/t5/Archived-Posts/Ordered-phone-but-no-info/m-p/986374#M312047 <P>Hello <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/423193">@KJDonnelly1</a>.&nbsp;</P> <P>&nbsp;</P> <P>Thanks for coming to the community.&nbsp;</P> <P>&nbsp;</P> <P>What phone did you upgrade to?</P> <P>&nbsp;</P> <P>Please also provide colour and memory size.&nbsp;</P> <P>&nbsp;</P> <P>Did you do this over the phone or online?</P> <P>&nbsp;</P> <P>Katie.</P> Tue, 24 Nov 2020 12:29:08 GMT https://community.ee.co.uk/t5/Archived-Posts/Ordered-phone-but-no-info/m-p/986374#M312047 Katie_B 2020-11-24T12:29:08Z https://community.ee.co.uk/t5/Archived-Posts/Ordered-phone-but-no-info/m-p/986419#M312048 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="shot_2020-11-24_10-39-45.png"><img src="https://community.ee.co.uk/skins/images/65E1B1AB6AB28AF2A9A9B3426D1A0C4D/responsive_peak/images/image_rejected.gif" alt="shot_2020-11-24_10-39-45.png" /></span></P> Tue, 24 Nov 2020 13:00:50 GMT https://community.ee.co.uk/t5/Archived-Posts/Ordered-phone-but-no-info/m-p/986419#M312048 KJDonnelly1 2020-11-24T13:00:50Z https://community.ee.co.uk/t5/Archived-Posts/Ordered-phone-but-no-info/m-p/986431#M312049 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/423193">@KJDonnelly1</a>.&nbsp;</P> <P>&nbsp;</P> <P>I have not approved this image as it contains personal information.&nbsp;</P> <P>&nbsp;</P> <P>I have been able to see the device you ordered and can see it is in stock and ready for dispatch.&nbsp;</P> <P>&nbsp;</P> <P>Have you tried tracking your order using the <A href="https://ee.co.uk/help/help-new/orders-and-delivery/order-status/how-do-i-track-my-order" target="_blank">online order tracker</A>?</P> <P>&nbsp;</P> <P>Speak soon,&nbsp;</P> <P>&nbsp;</P> <P>Katie <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Tue, 24 Nov 2020 13:11:02 GMT https://community.ee.co.uk/t5/Archived-Posts/Ordered-phone-but-no-info/m-p/986431#M312049 Katie_B 2020-11-24T13:11:02Z