topic Re: Upgrade in Archived Posts

Upgrade

Lynsey1983 — Mon, 23 Nov 2020 20:53:20 GMT

Does anyone know how long it should take to get the confirmation email for my upgrade, I did it online at 8am this morning not heard had anything from EE and I have had to pay for the phone

Re: Upgrade

Christopher_G — Tue, 24 Nov 2020 09:27:45 GMT

Hi @Lynsey1983

Welcome to the community.

You should have had one by now. How did you upgrade? Online or over the phone?

Have you checked your spam/junk folder?

Chris

Re: Upgrade

Lynsey1983 — Tue, 24 Nov 2020 10:06:19 GMT

Hi @Christopher_G

yes Iv checked all my junk mail etc and nothing

thanks lyns

Re: Upgrade

Christopher_G — Tue, 24 Nov 2020 10:31:59 GMT

Thanks @Lynsey1983

How did you upgrade? Online or over the phone?

Chris