https://community.ee.co.uk/t5/Archived-Posts/Odd-Order-Email-from-EE/m-p/985693#M312009 <P>Ordered a 2nd Apple Watch Series 6 SS 44mm last Friday, had the usual email confirmation the it's 'on its way' with a new XKO number etc etc.</P><P>&nbsp;</P><P>But then today I receive the below email, which i've never come across before - anyone shed any light on this if they've come across it before?</P><P>&nbsp;</P><P>TIA,</P><P>&nbsp;</P><P>Steve</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="EE Order Email.png" style="width: 717px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/16445i8F8CD78F5CA89BED/image-size/large?v=v2&amp;px=999" role="button" title="EE Order Email.png" alt="EE Order Email.png" /></span></P> Mon, 23 Nov 2020 14:04:10 GMT _Steve-W 2020-11-23T14:04:10Z https://community.ee.co.uk/t5/Archived-Posts/Odd-Order-Email-from-EE/m-p/985693#M312009 <P>Ordered a 2nd Apple Watch Series 6 SS 44mm last Friday, had the usual email confirmation the it's 'on its way' with a new XKO number etc etc.</P><P>&nbsp;</P><P>But then today I receive the below email, which i've never come across before - anyone shed any light on this if they've come across it before?</P><P>&nbsp;</P><P>TIA,</P><P>&nbsp;</P><P>Steve</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="EE Order Email.png" style="width: 717px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/16445i8F8CD78F5CA89BED/image-size/large?v=v2&amp;px=999" role="button" title="EE Order Email.png" alt="EE Order Email.png" /></span></P> Mon, 23 Nov 2020 14:04:10 GMT https://community.ee.co.uk/t5/Archived-Posts/Odd-Order-Email-from-EE/m-p/985693#M312009 _Steve-W 2020-11-23T14:04:10Z https://community.ee.co.uk/t5/Archived-Posts/Odd-Order-Email-from-EE/m-p/985870#M312010 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/556949">@_Steve-W</a>.</P> <P>&nbsp;</P> <P>I'd recommend contacting our <A href="https://ee.co.uk/help/help-new/get-in-touch?mboxSession=18a2c8b2fe1e4476a9f24eb200e704e2&amp;adobe_mc_sdid=SDID%3D31420A2F14D7F202-30321890AC8531F0%7CMCORGID%3D20E5776A5244554D0A490D44%40AdobeOrg%7CTS%3D1585724489" target="_blank">Customer Care team</A> about this so they can check the status of your order.</P> <P>&nbsp;</P> <P>I'm not sure why you would get this email for a brand new line.</P> <P>&nbsp;</P> <P>Jon</P> <P>&nbsp;</P> <P>&nbsp;</P> Mon, 23 Nov 2020 16:45:27 GMT https://community.ee.co.uk/t5/Archived-Posts/Odd-Order-Email-from-EE/m-p/985870#M312010 Jon_K 2020-11-23T16:45:27Z