topic Re: xko********** in Archived Posts

xko**********

Jonesy123443 — Sun, 03 May 2020 17:51:52 GMT

Haven't received my order

Re: xko**********

Profile closed — Sun, 03 May 2020 14:53:30 GMT

Hi @Jonesy123443

Welcome to the EE Community,

you can track your order by clicking on the link below

ORDER TRACKER

If the tracker doesnt give you the information you require ring freephone 0800 317 720 and a customer service advisor will be able to check the status of your order.

Thanks,

David.

Re: xko**********

Tiler77 — Sat, 21 Nov 2020 19:21:56 GMT

I've got an add on my account had the order email then the prossessed email..but i have never had a xko number. Do i need one and how do i get it cheers

Re: xko**********

James_B — Sun, 22 Nov 2020 08:44:37 GMT

Hi @Tiler77,

Welcome to the EE Community. 🙂

Don't worry if you don't have an XKO number for your order. You'll receive a text message with tracking details from DPD when your order is dispatched.

Thanks

James