topic Re: Why is my new iphone taking ages to Dispatch 😩 in Archived Posts

Why is my new iphone taking ages to Dispatch 😩

Rlamb2311 — Fri, 20 Nov 2020 18:41:10 GMT

Hi, so ive agreed to swap my Note 10+ for the new Iphone 12 pro max a few days ago but my phones screen is damaged so im getting it repaired. The repair guy said it might take a week and a half to 2 weeks because of complications with his part supplier, i said it would be fine because i was expecting to get my new phone before then so i wouldnt be without a phone.

Its been 4 days now and my order hasnt even moved out of the "order confirmed" stage 🤦‍♂️ which is unusual to be because most of my phones ive purchased from ee have arrived 2 days after the order was placed 🤔

Id understand if the phone wasnt even out yet, but it was released on the 13th of November and its now the 20th. I then went and checked what it was saying for the phone on the ee store, and its saying "expect Dispatch withing 14 days" !?!?! 🤦‍♂️ anyone know why this is? 😂 if thats true i might have to go 2 weeks without any contact with anyone! 😂 i cant exactly carry around my desktop pc to contact people 🤦‍♂️😂

Basically all im asking is if anyone knows whats going on with it, apologies for rambling on😂

Re: Why is my new iphone taking ages to Dispatch 😩

Northerner — Fri, 20 Nov 2020 20:37:11 GMT

Hi @Rlamb2311

Lots of threads about these delays. Apple just cannot manufacturer and ship them the same as many electronic devices or goods.

Thanks.

Re: Why is my new iphone taking ages to Dispatch 😩

Katie_B — Sat, 21 Nov 2020 08:08:12 GMT

Hello @Rlamb2311.

Thanks for coming to the community.

Please can you confirm what colour and memory size you ordered the iPhone 12 Pro Max in?

Speak soon,

Katie 🙂

Re: Why is my new iphone taking ages to Dispatch 😩

Rlamb2311 — Sat, 21 Nov 2020 14:47:59 GMT

I ordered the Iphone 12 Pro max in Pacific Blue with 256GB storage

Re: Why is my new iphone taking ages to Dispatch 😩

Rlamb2311 — Sat, 21 Nov 2020 14:49:56 GMT

Yeah! i noticed that as soon as i posted my thread 😂 it sure seems that way😑

Re: Why is my new iphone taking ages to Dispatch 😩

Christopher_G — Sat, 21 Nov 2020 14:54:16 GMT

The current timescale you've seen is currently the latest update, @Rlamb2311.

It should be delivered within 14 days of your order. DPD will be in contact when it's ready to dispatch.

Thanks for your patience so far.

Chris

Re: Why is my new iphone taking ages to Dispatch 😩

Rlamb2311 — Sat, 21 Nov 2020 14:56:55 GMT

Right okay, why is it that long you know??