topic Re: iPhone 12 delivery in Archived Posts

iPhone 12 delivery

NaomiG2020 — Thu, 19 Nov 2020 20:38:18 GMT

I ordered my iPhone 12 pro 128gb in pacific blue on the 30th October, I was told it would be a 14 day wait maximum, as I was hesitant to order a phone and have to wait 14 days for it to arrive, but he assured me it would most likely come before this but they just have to state 14 days to cover their own backs. I’m still waiting for my order to arrive 3 weeks later. Any idea on how much longer I’ll have to wait? It’s a bit of a joke paying so much for a phone and it not being delivered in the stated time frame. Someone ordered the same day as me and the exact same phone, from the store and was supposed to pick it up from the store but due to lockdown changed it to delivery, but has had theirs delivered a week or 2 ago!

Re: iPhone 12 delivery

Northerner — Thu, 19 Nov 2020 22:51:45 GMT

Hi @NaomiG2020

Have you checked EE order tracking?

If there is no stock then until EE receive units from Apple they cannot meet orders. As Apple are using iPad parts to meet demand as Covid has impacted their supply chain.

Thanks

Re: iPhone 12 delivery

Fatbaz123 — Thu, 19 Nov 2020 23:53:49 GMT

its disgusting treatment from such a big company don't sell something with a promise to deliver and then slope there shoulders and blame another company

Re: iPhone 12 delivery

Katie_B — Fri, 20 Nov 2020 08:54:56 GMT

Hello @NaomiG2020.

Thanks for coming to the community.

Please can you confirm what date you ordered your phone?

Katie 🙂

Re: iPhone 12 delivery

Kristie85 — Fri, 20 Nov 2020 09:10:22 GMT

Did you actually read the above post? She stated in the post when she ordered it.

Re: iPhone 12 delivery

Katie_B — Fri, 20 Nov 2020 09:12:37 GMT

Hi @NaomiG2020.

My apologies for missing the date in your first post.

I have sent you a private message for more details.

Speak soon,

Katie 🙂

Re: iPhone 12 delivery

Katie_B — Fri, 20 Nov 2020 09:13:28 GMT

Thank you for letting me know @Kristie85.

I have sent another message to the original poster.

Katie 🙂