No confirmation or delivery date

Anniescott123 — Tue, 17 Nov 2020 11:09:48 GMT

I called and reported my phone broken yesterday and ordered a new one.

I was told it would be here today and I would receive the confirmation and delivery updates to my partner's phone the one I called off. We have received neither.

I can't call to chase this up as we don't have a landline and he is working away from the house.

I also haven't received anything by e mail. Please can someone help?

many thanks

Annie

Re: No confirmation or delivery date

Leanne_T — Tue, 17 Nov 2020 13:22:31 GMT

Hi @Anniescott123

Thanks for coming here.

Did you order a replacement phone?

Or have you upgraded/taken out a new contract?

Thanks 🙂

Leanne.

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No confirmation or delivery date

Re: No confirmation or delivery date