topic Re: Huawei Mate 40 PRO in Archived Posts

Huawei Mate 40 PRO

haider2 — Fri, 13 Nov 2020 09:28:48 GMT

Hey preordered the mate 40 pro still no update from ee on when it will be shipped. Tracking page just says expected delivery in 24 hrs awaiting confirmation.

Re: Huawei Mate 40 PRO

Jon_K — Fri, 13 Nov 2020 12:10:19 GMT

Hi @haider2.

Welcome to the community.

Have you had any contact from DPD?

They will send you a text when your order is out for delivery.

Jon

Re: Huawei Mate 40 PRO

haider2 — Fri, 13 Nov 2020 12:39:23 GMT

Hey, nothing from them and the website still displays the same message.
Although the actual webpage for the phone says "instock - awaiting stock
from dispatcher" Not sure what that means.

Re: Huawei Mate 40 PRO

Jon_K — Fri, 13 Nov 2020 13:15:53 GMT

Thanks @haider2.

I'd recommend getting in touch with our live chat team so they can look into your account and give you an update on your order.

Jon

Re: Huawei Mate 40 PRO

jmils0883 — Mon, 16 Nov 2020 08:37:40 GMT

When did you order? I ordered mine on Tuesday said dispatch for Friday, come Friday absolutely nothing, no updates nothing, I've spoken to EE and they said they didn't recieve stock from hauwei,

Re: Huawei Mate 40 PRO

haider2 — Mon, 16 Nov 2020 09:42:23 GMT

Same here mate - still stuck on awaiting confirmation. EE said no stock
received will take a week or so. If only I knew could have waited amd
grabbed the deal with headphones ams case.

Re: Huawei Mate 40 PRO

jmils0883 — Mon, 16 Nov 2020 11:17:05 GMT

Don't understand, supposed to be uks biggest network, yet carphone warehouse has them in stock. Guess because its not an iPhone or a Samsung EE only ordered 5