topic Re: Did I pass the credit check in Archived Posts

Did I pass the credit check

Jessturner442 — Wed, 11 Nov 2020 22:07:13 GMT

I've just ordered an iPhone 11 and received an email saying "Successful EE order" with reference number, but no upfront cost was taken from my account?

Re: Did I pass the credit check

XRaySpeX — Wed, 11 Nov 2020 22:44:32 GMT

Probably. The order is in progress.

Re: Did I pass the credit check

Northerner — Wed, 11 Nov 2020 22:45:46 GMT

Hi @Jessturner442

Your order is unlikely to be processed until tomorrow if you ordered this late.

Keep an eye on your emails.

Thanks.

Re: Did I pass the credit check

Jessturner442 — Wed, 11 Nov 2020 22:47:23 GMT

Well I selected a time slot for it to come tomorrow between 10am and 11am,
no payment has been taken so I'm confused

Re: Did I pass the credit check

James_B — Thu, 12 Nov 2020 09:11:30 GMT

Hi @Jessturner442,

Welcome to the EE Community. 🙂

Have you received any updates on your order yet?

What time did you place your order?

Thanks

James

Re: Did I pass the credit check

Jessturner442 — Thu, 12 Nov 2020 09:15:23 GMT

Hello yes I just called and my phone is on its way, thank you!

Re: Did I pass the credit check

James_B — Thu, 12 Nov 2020 09:17:57 GMT

That's great @Jessturner442

Thanks for letting us know. 🙂

James