topic Re: upgrade problems in Archived Posts

upgrade problems

Myla — Wed, 11 Nov 2020 21:07:01 GMT

i ordered a second hand iPhone XR on Monday through the EE website and got my order number but thats it no email or phone confirmation at all and we can't find any evidence of our order whatsoever. What should i do i really need this phone.

Thank you

Re: upgrade problems

Chris_B — Wed, 11 Nov 2020 21:09:46 GMT

@Myla You can call customer services about this.

Re: upgrade problems

James_B — Thu, 12 Nov 2020 09:09:09 GMT

Hi @Myla,

Welcome to the EE Community. 🙂

Were our Customer Care Team able to locate your order?

Thanks

James