topic No Confirmation or Delivery Information of Online Order in Archived Posts

No Confirmation or Delivery Information of Online Order

rickymickymac — Wed, 11 Nov 2020 13:40:01 GMT

Hi there,

I placed my order 2 days ago and haven't received any emails or texts other than to confirm I'd paid the early upgrade fee.

I appreciate its hard times, just thought I'd at least have had some confirmation and delivery info after paying.

With thanks

Rich

Leanne_T — Wed, 11 Nov 2020 15:27:53 GMT

Thanks for posting on the community.

What device did you order?

Has the early upgrade fee been taken since you have had the email?

Thanks 🙂

Leanne.

rickymickymac — Wed, 11 Nov 2020 15:31:09 GMT

Phoned 150 and got it sorted.

Order would've been sat waiting to be processed if I hadn't but I got it sorted for delivery tomorrow.

Cheers

Rich

Leanne_T — Wed, 11 Nov 2020 15:43:44 GMT

Thanks for coming back and letting me know @rickymickymac

Have a lovely evening 🙂

Leanne.