Product out of stock

Tom122 — Tue, 10 Nov 2020 12:47:46 GMT

Anybody else had similar to this?

paid £76 for an early upgrade fee and they mail me four days after I ordered saying it’s not in stock??

didnt stop you taking the money out the account tho did it 🤣🤣

is there anywhere I can sort this issue out online as I find it hard being on hold throughout the day while I’m working.

cant seem to find any live chats unless I’m looking it the wrong place, they just point me in the direction of the EE community, so here I am.

thanks

the email I got -

——————————————

Hi,

Unfortunately the product you have chosen is out of stock at the moment.

Please contact us on the below number to discuss a suitable alternative.

With the wide range of amazing products we have got on offer, that should not be too hard.

If you need any more info, give us a call on 0800 956 6042

Thanks for your patience,

EE

Re: Product out of stock

Jon_K — Tue, 10 Nov 2020 15:33:18 GMT

Hi @Tom122.

Welcome to the community.

I'm sorry to hear this has happened.

Our online chat teams can be reached on our get in touch page.

The live chat box will appear when an advisor is available.

You may need to call to speak to someone to rearrange this, but it's worth asking live chat first.

Jon

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Product out of stock

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