https://community.ee.co.uk/t5/Archived-Posts/Change-New-phone/m-p/976368#M311237 <P>Morning <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1246740">@Jamietheo18</a></P> <P>&nbsp;</P> <P>Welcome to the community.</P> <P>&nbsp;</P> <P>I can see you have had some great advice from <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2818">@XRaySpeX</a>, for further details please see our <A href="https://ee.co.uk/help/help-new/orders-and-delivery/return-and-refunds/how-to-return-a-product-bought-within-the-last-14-days" target="_blank">How can I return a device bought within the last 14 days? Help page.</A></P> <P>&nbsp;</P> <P>Let us know if you have any questions <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>Leanne.</P> Sun, 08 Nov 2020 09:35:03 GMT Leanne_T 2020-11-08T09:35:03Z https://community.ee.co.uk/t5/Archived-Posts/Change-New-phone/m-p/976210#M311235 <P>I’ve just upgraded to the new iPhone 12 but wish I’d got the 12 plus . It’s been a week can I change ?&nbsp;</P> Sat, 07 Nov 2020 19:57:08 GMT https://community.ee.co.uk/t5/Archived-Posts/Change-New-phone/m-p/976210#M311235 Jamietheo18 2020-11-07T19:57:08Z https://community.ee.co.uk/t5/Archived-Posts/Change-New-phone/m-p/976215#M311236 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1246740">@Jamietheo18</a>&nbsp;:&nbsp;If you ordered online or by phone you may cancel the order FoC during the statutory 14-day cooling-off period from delivery &amp; then reorder what you really want.</P> Sat, 07 Nov 2020 20:08:52 GMT https://community.ee.co.uk/t5/Archived-Posts/Change-New-phone/m-p/976215#M311236 XRaySpeX 2020-11-07T20:08:52Z https://community.ee.co.uk/t5/Archived-Posts/Change-New-phone/m-p/976368#M311237 <P>Morning <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1246740">@Jamietheo18</a></P> <P>&nbsp;</P> <P>Welcome to the community.</P> <P>&nbsp;</P> <P>I can see you have had some great advice from <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2818">@XRaySpeX</a>, for further details please see our <A href="https://ee.co.uk/help/help-new/orders-and-delivery/return-and-refunds/how-to-return-a-product-bought-within-the-last-14-days" target="_blank">How can I return a device bought within the last 14 days? Help page.</A></P> <P>&nbsp;</P> <P>Let us know if you have any questions <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>Leanne.</P> Sun, 08 Nov 2020 09:35:03 GMT https://community.ee.co.uk/t5/Archived-Posts/Change-New-phone/m-p/976368#M311237 Leanne_T 2020-11-08T09:35:03Z