topic Re: No order number in Archived Posts

No order number

jmsonu — Thu, 05 Nov 2020 12:56:01 GMT

Hi I didn’t receive any order number or confirmation email when I ordered via text chat

Re: No order number

Leanne_T — Thu, 05 Nov 2020 14:41:09 GMT

Hi @jmsonu

Thanks for coming to the community.

When did you place the order?

Could you let me know the device model you ordered including the size and colour?

Thanks 🙂

Leanne.

Re: No order number

jmsonu — Thu, 05 Nov 2020 14:48:42 GMT

Hi was placed on Monday Apple Watch 6 44mm stainless steel

Re: No order number

Leanne_T — Thu, 05 Nov 2020 14:52:44 GMT

Thanks @jmsonu

Apple Watch Series 6 back orders are being dispatched on a first come, first serve basis as stock arrives from Apple.

You'll receive a text message from DPD with tracking information as soon as your delivery slot has been confirmed.

Thanks 🙂

Leanne.

Re: No order number

jmsonu — Thu, 05 Nov 2020 14:53:30 GMT

Thanks

Re: No order number

Leanne_T — Thu, 05 Nov 2020 14:54:51 GMT

No problem @jmsonu

Have a lovely evening.

Leanne 🙂