https://community.ee.co.uk/t5/Archived-Posts/New-order-not-showing/m-p/974265#M311056 <P>I’ve upgraded my phone yet this is not showing on my EE account when I log in. It says upgrade not available at this time? My phone has been due an upgrade for a couple of years now, I don’t understand why my new upgrade wouldn’t show on the account&nbsp;</P> Tue, 03 Nov 2020 17:35:31 GMT Nico8 2020-11-03T17:35:31Z https://community.ee.co.uk/t5/Archived-Posts/New-order-not-showing/m-p/974265#M311056 <P>I’ve upgraded my phone yet this is not showing on my EE account when I log in. It says upgrade not available at this time? My phone has been due an upgrade for a couple of years now, I don’t understand why my new upgrade wouldn’t show on the account&nbsp;</P> Tue, 03 Nov 2020 17:35:31 GMT https://community.ee.co.uk/t5/Archived-Posts/New-order-not-showing/m-p/974265#M311056 Nico8 2020-11-03T17:35:31Z https://community.ee.co.uk/t5/Archived-Posts/New-order-not-showing/m-p/974280#M311057 <P>It wont show until you receive your new handset that will be when the new contract begins</P> Tue, 03 Nov 2020 18:23:35 GMT https://community.ee.co.uk/t5/Archived-Posts/New-order-not-showing/m-p/974280#M311057 sgillick16 2020-11-03T18:23:35Z https://community.ee.co.uk/t5/Archived-Posts/New-order-not-showing/m-p/974285#M311058 <P>Oh ok, thanks for your help&nbsp;</P> Tue, 03 Nov 2020 18:38:53 GMT https://community.ee.co.uk/t5/Archived-Posts/New-order-not-showing/m-p/974285#M311058 Nico8 2020-11-03T18:38:53Z