https://community.ee.co.uk/t5/Archived-Posts/Trade-in-but-no-new-phone/m-p/973318#M310994 <P>I’ve ordered the new iPhone 12 Pro and it’s dispatch day is 21 days. I have been given a trade in package which needs to arrive back by the 14th November. If my new phone doesn’t arrive prior to me sending my phone off I will be without a handset for up to another week. Is there a way to delay sending my current phone off until I receive my nee handset?</P> Sun, 01 Nov 2020 12:17:09 GMT Roryhay101 2020-11-01T12:17:09Z https://community.ee.co.uk/t5/Archived-Posts/Trade-in-but-no-new-phone/m-p/973318#M310994 <P>I’ve ordered the new iPhone 12 Pro and it’s dispatch day is 21 days. I have been given a trade in package which needs to arrive back by the 14th November. If my new phone doesn’t arrive prior to me sending my phone off I will be without a handset for up to another week. Is there a way to delay sending my current phone off until I receive my nee handset?</P> Sun, 01 Nov 2020 12:17:09 GMT https://community.ee.co.uk/t5/Archived-Posts/Trade-in-but-no-new-phone/m-p/973318#M310994 Roryhay101 2020-11-01T12:17:09Z https://community.ee.co.uk/t5/Archived-Posts/Trade-in-but-no-new-phone/m-p/973320#M310995 <P>If you give EE a call and state you haven't received your new handset they should be able to delay you having to send back your current phone</P> Sun, 01 Nov 2020 12:23:15 GMT https://community.ee.co.uk/t5/Archived-Posts/Trade-in-but-no-new-phone/m-p/973320#M310995 BrendonH 2020-11-01T12:23:15Z https://community.ee.co.uk/t5/Archived-Posts/Trade-in-but-no-new-phone/m-p/973520#M310996 <P>Hello <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1217187">@Roryhay101</a>.&nbsp;</P> <P>&nbsp;</P> <P>Have you been able to follow the advice provided?</P> <P>&nbsp;</P> <P>Katie <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Mon, 02 Nov 2020 08:32:23 GMT https://community.ee.co.uk/t5/Archived-Posts/Trade-in-but-no-new-phone/m-p/973520#M310996 Katie_B 2020-11-02T08:32:23Z