Waiting for my phone. Call customer service press button 3 sorry not available

Local1uk — Fri, 30 Oct 2020 13:34:18 GMT

Pre ordered new Iphone pro .

Order now for 23rd Delivery ordered nothing Nothing its coming 30th - 2nd November

Pop into shop for more info you have to call customer service !

Today no date then estimated 2nd - 6th November

Tried to call customer service press button 3 sorry this option not available

try again the same.

Not happy with EE service very poor communication unless wanting to sell you something.

not sure when it will be arriving expecting another

sorry its been moved sometime wished id not bother know I am wasting me time posting don't even feel better for doing it

Re: Waiting for my phone. Call customer service press button 3 sorry not available

Katie_B — Fri, 30 Oct 2020 15:31:02 GMT

Good Afternoon @Local1uk

Thanks for coming to the community.

I am sorry to hear you still have not received your order.

Did you order your new phone online or over the phone?

What colour and memory size did you go for?

Katie.