topic Re: Delivery of my order in Archived Posts

Delivery of my order

Kelvin_Lam — Tue, 27 Oct 2020 19:42:38 GMT

I have ordered an Apple Watch 6 on 24 October and received a ‘Thank you’ email, which said that my order is on its way. However, upon checking the status of delivery today (27/10), it showed that the order is still pending confirmation. How come? I have not paid for the watch as it comes with a ‘Watch Plan’. Can anybody help?

Re: Delivery of my order

James_B — Wed, 28 Oct 2020 08:34:59 GMT

Hi @Kelvin_Lam,

Welcome to the EE Community. 🙂

Which model did you order?

Thanks

James

Re: Delivery of my order

Kelvin_Lam — Wed, 28 Oct 2020 10:13:34 GMT

Hello! It’s a 44mm Silver model. There is no way I could ask for assistance from customer service, leaving helpless! 😓

Re: Delivery of my order

James_B — Wed, 28 Oct 2020 10:18:31 GMT

Hi @Kelvin_Lam,

That model is currently in stock. Please get in touch with Customer Care so we can check the status of your order.

Thanks

James