topic Re: Upgrade help! in Archived Posts

Upgrade help!

Bean_8800 — Fri, 23 Oct 2020 20:22:06 GMT

I upgraded my phone today, and I haven’t received a email or anything?
when I upgraded it said I would receive by tomorrow?
Someone help please haha x

Re: Upgrade help!

James_B — Sat, 24 Oct 2020 10:45:37 GMT

Hi @Bean_8800,

Welcome to the EE Community. 🙂

Have you had any updates on your order today?

Thanks

James

Re: Upgrade help!

Bean_8800 — Tue, 27 Oct 2020 12:52:32 GMT

Hi,

I haven’t had anything. Apart from a email to say I need to send my phone back by the 8th November?
When I ordered it, I was told it would be here by Saturday?

Re: Upgrade help!

Katie_B — Tue, 27 Oct 2020 14:26:35 GMT

Hello @Bean_8800.

Thanks for coming back to us.

I would recommend giving us a call and speaking with our mobile care team who can check the status of your order.

Katie.