topic Re: Where is my order in Archived Posts

Where is my order

Heather201 — Fri, 23 Oct 2020 12:15:08 GMT

I ordered a contract sim 15/10/2020 and still have no clue where it is. I received a text from ee asking for feedback on my recent delivery but I haven’t even got it yet. How can I find out where it is? Thankyou.

Re: Where is my order

Chris_B — Fri, 23 Oct 2020 12:19:56 GMT

@Heather201 your Sim should’ve been sent out second-class Royal mail and you should’ve had it by now I highly recommend you call customer services about this.

Re: Where is my order

Heather201 — Fri, 23 Oct 2020 15:07:37 GMT

I can’t find a way to contact customer services. Do you have a phone number for them please?

Sent from my iPhone

Re: Where is my order

Jon_K — Fri, 23 Oct 2020 15:55:23 GMT

Hi @Heather201.

You can find all of our contact information on our get in touch page 🙂

Jon