topic Re: Will my iPhone pre order arrive on release day? in Archived Posts

Will my iPhone pre order arrive on release day?

Bort — Sat, 17 Oct 2020 20:12:48 GMT

I just pre ordered the iPhone 12 pro. After placing my order I saw I’ll have to be home with ID ready to prove it’s me who’s collecting it. That’s why I’m asking the question. Will it arrive on the release day? The 23rd? Because I may have to book a day off work. Thanks

Re: Will my iPhone pre order arrive on release day?

Northerner — Sat, 17 Oct 2020 22:15:56 GMT

Hi @Bort

Nobody can say 100% that it will be the case that you will have your device on release day. If promised and it says on order tracking, then it should be with you on the release day.

DPD will text you when your delivery is due.

Thanks

Re: Will my iPhone pre order arrive on release day?

Schockwave — Sat, 17 Oct 2020 22:17:04 GMT

@Bort , this depends when EE get supplies from Apple, how many and also when you did your order, as it is always a first come first serve.

You will get an email/text the evening before delivery from DPD and then on the day another one with a one hour window for delivery, or when you get the email/text from DPD you could always choose the time/date for delivery, I did this for my watch.

Re: Will my iPhone pre order arrive on release day?

Bort — Sat, 17 Oct 2020 22:34:51 GMT

Okay thanks. I ordered 9 minutes after the opening window for pre orders so hopefully it does come Friday

Re: Will my iPhone pre order arrive on release day?

Schockwave — Sat, 17 Oct 2020 22:37:33 GMT

@Bort , you are welcome, glad to help, so long as EE receive the colour and the version you have chosen, you should receive it on the day, good luck, I am waiting until the pre-order for the Max Pro to pre-order mine!

Re: Will my iPhone pre order arrive on release day?

Bort — Sat, 17 Oct 2020 22:49:39 GMT

Niice:) I thought about getting it but it’s such a big phone, and the wait has been long enough already haha

Re: Will my iPhone pre order arrive on release day?

kaisah16 — Mon, 19 Oct 2020 11:07:39 GMT

Where abouts did it state you have to have ID to accept the delivery?

I know this is sometimes the case for phone deliveries however when I ordered the 12 pro it didn't state this anywhere.

It's currently being delivered to my mothers address as ill be at work, so might need to change my plans a bit if this is the case

Re: Will my iPhone pre order arrive on release day?

Bort — Mon, 19 Oct 2020 11:14:41 GMT

I can’t seem to find it anywhere now, but I did see it otherwise I wouldn’t of mentioned it, up to you what you want to do. Im heading home before they arrive just to be safe

Re: Will my iPhone pre order arrive on release day?

Chris_B — Mon, 19 Oct 2020 11:30:35 GMT

Phones are delivered to the billing address even if you put a different address it will still be delivered to the billing address. And you need photo ID to take delivery of the device, if you have no photo ID anyone at that address with photo ID can take delivery of the item.

Re: Will my iPhone pre order arrive on release day?

kaisah16 — Mon, 19 Oct 2020 11:56:42 GMT

Thanks Chris. Is this a recent thing? Ive had an iPhone X and 11 delivered to my mothers before, which is a different address to my billing.

Will be a bit miffed if thats the case as at no point during ordering did it state this, and allowed the different address when it asked for a delivery address.

Hoping I get an hour delivery window and can just nip home if needed if so 🙄

Re: Will my iPhone pre order arrive on release day?

Kieranb4 — Tue, 20 Oct 2020 06:55:43 GMT

Just a heads up I was told by EE that all iPhone 12 deliveries will start on the 26th.

even though the website says 23rd for the Greg iPhone 12 pro.

I managed to get my pre order I’m just minutes after the preorders start too so I’m guessing 26th is when they will all roll out... the ones who got there early enough anyways.

Re: Will my iPhone pre order arrive on release day?

kaisah16 — Tue, 20 Oct 2020 14:12:01 GMT

Did they tell you this over the phone? Kinda crappy if so, not a single one being delivered on release day?

Re: Will my iPhone pre order arrive on release day?

Kieranb4 — Thu, 22 Oct 2020 06:59:06 GMT

This was over live chat and over the phone however I’ve just received text from DPD saying it’ll arrive 23rd and I have an expected time already so who knows 🙂 I ordered iPhone pro graffite! Hope you all get your texts soon too. If it helps I called up 8am last Friday and he done the pre-order for me then somehow (I didn’t know the iPhone 12 was coming out that day, I was trying to upgrade to iPhone 11 Pro)

Re: Will my iPhone pre order arrive on release day?

Bort — Thu, 22 Oct 2020 08:18:20 GMT

Although I’m yet to hear from DPD. I have just checked the EE order tracker and it’s been updated to “Dispatch expected in 24 hours” so it won’t be long until DPD tell me and give me a time.