https://community.ee.co.uk/t5/Archived-Posts/upgrade/m-p/968634#M310704 <P>i am trying to upgrade my phone urgently for delivery slot tomorrow, on confirming my order it is asking to send me a pin to my mobile phone, i have no access to phone as it broke earlier today, so i can't access any messages etc. it wont let me proceed with the order until this pin has been received, but there is no other option to receive the pin, what can i do? i urgently need a phone for work ??</P> Tue, 20 Oct 2020 21:28:23 GMT Evans2011 2020-10-20T21:28:23Z https://community.ee.co.uk/t5/Archived-Posts/upgrade/m-p/968634#M310704 <P>i am trying to upgrade my phone urgently for delivery slot tomorrow, on confirming my order it is asking to send me a pin to my mobile phone, i have no access to phone as it broke earlier today, so i can't access any messages etc. it wont let me proceed with the order until this pin has been received, but there is no other option to receive the pin, what can i do? i urgently need a phone for work ??</P> Tue, 20 Oct 2020 21:28:23 GMT https://community.ee.co.uk/t5/Archived-Posts/upgrade/m-p/968634#M310704 Evans2011 2020-10-20T21:28:23Z https://community.ee.co.uk/t5/Archived-Posts/upgrade/m-p/968678#M310705 <P>Morning <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/158773">@Evans2011</a></P> <P>&nbsp;</P> <P>Thanks for coming to the community.</P> <P>&nbsp;</P> <P>I am sorry if you are unable to receive the PIN you will need to <A href="https://ee.co.uk/help/help-new/get-in-touch" target="_blank">get in touch with our Mobile Care team</A>, they can help you with your upgrade.</P> <P>&nbsp;</P> <P>Thanks.</P> <P>&nbsp;</P> <P>Leanne.</P> Wed, 21 Oct 2020 06:55:37 GMT https://community.ee.co.uk/t5/Archived-Posts/upgrade/m-p/968678#M310705 Leanne_T 2020-10-21T06:55:37Z