https://community.ee.co.uk/t5/Archived-Posts/New-order/m-p/967635#M310674 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1173990">@psmith82</a>&nbsp;,</P> <P>&nbsp;</P> <P>Welcome to the community,</P> <P>&nbsp;</P> <P>Was the number beginning with xko...? That is not a tracking number. I would suggest you ring customer service to find out what has happened with your order.</P> <P>&nbsp;</P> <P>What phone did you order and what colour etc? Here in the forums we have no access to stock or accounts, this is a public forum.</P> Sun, 18 Oct 2020 13:34:10 GMT Schockwave 2020-10-18T13:34:10Z https://community.ee.co.uk/t5/Archived-Posts/New-order/m-p/967550#M310673 <P>I ordered a new phone back in September still nothing. The order number to track the order is invalid, not happy</P><P>&nbsp;</P> Sun, 18 Oct 2020 08:41:31 GMT https://community.ee.co.uk/t5/Archived-Posts/New-order/m-p/967550#M310673 psmith82 2020-10-18T08:41:31Z https://community.ee.co.uk/t5/Archived-Posts/New-order/m-p/967635#M310674 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1173990">@psmith82</a>&nbsp;,</P> <P>&nbsp;</P> <P>Welcome to the community,</P> <P>&nbsp;</P> <P>Was the number beginning with xko...? That is not a tracking number. I would suggest you ring customer service to find out what has happened with your order.</P> <P>&nbsp;</P> <P>What phone did you order and what colour etc? Here in the forums we have no access to stock or accounts, this is a public forum.</P> Sun, 18 Oct 2020 13:34:10 GMT https://community.ee.co.uk/t5/Archived-Posts/New-order/m-p/967635#M310674 Schockwave 2020-10-18T13:34:10Z